Continental has made improvements to its casing management service offering. The new CasingManager app helps retailers register casings quickly and facilitates digital management of the collection process.
New CasingManager App
The new app makes manual recording methods and incorrect entries a thing of the past. Collection of the casings by the relevant service provider is initiated automatically. “With the new app for the European market, which we are launching in Germany as a pilot project, we are strengthening our ContiLifeCycle offering and retreading activities in the commercial vehicle segment,” says Rafael Martinez, Head of Fleet Solutions Deutschland. ContiLifeCycle is Continental’s holistic system focusing on reusing tyres and extending tyre life. It is part of the Fleet Solutions business area, which offers a comprehensive range of tyre management services for fleets.
After scanning the casing’s barcode, the retailer has previously had to note down the tyre information with a pen. The new CasingManager app now allows the retailer to simply scan the serial number on the tyre, and data such as its barcode number, size and DOT number is transferred over instantly. As soon as the barcode of the first tyre has been scanned, the app applies the next barcode in the sequence for the next casing to be collected. Once confirmation has been received from the service provider, the app automatically generates a collection order. For the second tyre onwards, only the serial number needs to be scanned.
Digital Process Management
The new app gathers together all daily orders and sends them as a single combined order to the collection service provider. Once the service provider has confirmed the collection, the retailer will receive an email notification. In addition, the casing is added to the retailer’s ContiCasingAccount, which allows them to “pay in” used casings from their truck customers and receive a credit in return.
The new app from Continental increases the prominence of retreading in the commercial vehicle segment by providing a range of benefits that facilitate the casing management process. All the data on the tyre is registered automatically and digitally from a photo taken of the serial number. Replacing the manual input system saves time and avoids data recording errors. Thanks to the fully digitalised collection process, it will be possible to collect the tyres directly from the end user in future. The CasingManager app therefore also represents another new service offering for end users, promising to increase acceptance of retreading. Additionally, avoiding unnecessary transport journeys improves the sustainability factor.
“With the CasingManager app, we are adding another service to our ContiLifeCycle system,” says Jan-Ole van Lengen, Head of ContiLifeCycle. “We are making the casing management process easier and strengthening the principle of retreading in the process.”
